Frequently Asked Questions:

Where are you located? Whimsy Spirit Shop is located in the center of California, in Los Banos. 

Do you have a satisfaction promise? Everyone wants to be happy with their purchase, myself included! I will work with you to ensure that your product is what you are expecting. 

Do you make custom products? Yes! You can view custom products here

What is CorjlCorjl is a powerful online editing platform that allows customers to create and edit personalized items in a variety of applications. Learn more about Corjl here. Corjl allows you to adjust the layout of your photo while eliminating all of the back and forth that occurs when I am editing your photos, resulting in a quicker turn around time. If you are having trouble using Corjl, you can send your photo to christine@thewhimsyspirit.com and I can create the layout for you. 

How long does it take to ship my item(s)? Except for custom orders, typical turn around time is 1-3 business days. During periods of high demand, it could take longer, but this is rare. If your order will take longer than 3 days to ship, I will alert you via email. 

Can I upgrade to faster shipping? Yes, shipping options will appear during  the checkout process. 

Where are your products made? I make all image pendant jewelry in my home studio in Los Banos, California. I may use outside production companies for any other products, these are located in the United States. 

Can I make payments? You have the option during checkout to choose Shop Pay for orders totaling more than $50.

Do you accept returns? Please see our return policy for information about returns.