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Frequently Asked Questions:
Where are you located? Whimsy Spirit Shop is located in the center of California, in Los Banos.
Do you have a satisfaction promise? Everyone wants to be happy with their purchase, myself included! I will work with you to ensure that your product is what you are expecting.
Do you make custom products? Yes! You can view custom products here.
What is Corjl? Corjl is a powerful online editing platform that allows customers to create and edit personalized items in a variety of applications. Learn more about Corjl here. Corjl allows you to adjust the layout of your photo while eliminating all of the back and forth that occurs when I am editing your photos, resulting in a quicker turn around time. If you are having trouble using Corjl, you can send your photo to email@example.com and I can create the layout for you.
How long does it take to ship my item(s)? Except for custom orders, typical turn around time is 1-3 business days. During periods of high demand, it could take longer, but this is rare. If your order will take longer than 3 days to ship, I will alert you via email.
Can I upgrade to faster shipping? Yes, shipping options will appear during the checkout process.
Where are your products made? I make all image pendant jewelry in my home studio in Los Banos, California. I may use outside production companies for any other products, these are located in the United States.
Can I make payments? You have the option during checkout to choose Shop Pay for orders totaling more than $50.
Do you accept returns? Please see our return policy for information about returns.