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These pendants are not safe around water, please do not submerge them or wear while bathing. Wiping the glass with a soft cloth dipped in a bit of isopropyl alcohol will make them shiny and clean when needed.
My items are bronze plated or silver plated over metal (zinc) alloy. Everything is nickel free, so they are safe for nickel allergies. Some people are even more sensitive to metals and require high end jewelry, such as sterling silver and solid gold. For these very sensitive people, a necklace would not be a good fit. I do have fun keychain designs for those who cannot tolerate my necklaces!
These pendants are bronze or silver plated over zinc alloy. Silver and bronze are both vulnerable to tarnish. To prevent tarnish, store your pendant in a plastic closable bag when not in use, and do not expose to excessive moisture. These pendants are not submergible, do not place into liquid. The glass can be buffed clean with a cloth dipped in isopropyl alcohol. The pendants can be cleaned with a silver polishing cloth. Necklace chains can be removed from the pendant and cleaned with your favorite silver cleaner (paste, cloth, or liquid). To protect the image underneath the glass, do not expose to excessive sunlight.
Even though I am online, I am a one person operation, so I have hours that I am offline. My hours are Monday through Friday 9am to 6pm Pacific time.
If your package has been marked as delivered, please check your tracking to see a note of where it was left, ie, front door or inside mailbox. Sometimes mail is misdelivered. Upon request, your local post office can look up GPS coordinates of the delivery location. If it was misdelivered, this can be rectified quickly by your local office. It is the buyer's responsibility to provide the correct address during the transaction, and a safe place to receive packages. Any package marked "delivered" means that the transaction is complete. I am not responsible for missing or stolen packages.
If I've made a mistake, please let me know ASAP. If you've changed your mind and would like to return or exchange, please let me know within 7 days of receiving the package. Return postage is at buyer expense.
If you have chosen a personalized item, please send me your photo to email@example.com. For best results, please use a photo with a lot of background area. A high resolution photo with contrast between subject and background makes the best looking items. Cropped or close up photos generally do not give good results.